The wire guy’s ways: professional claiming to get results for times Warner wire is advising all on Reddit
Individuals claiming as a period of time Warner wire specialist is spilling ways on Reddit.
Energy Warner cable tv, the second-largest company of TV and websites in the usa, informed Quartz it is looking at the postings. “We’re unable to validate if this person is clearly a current or former staff member,” a spokesman mentioned.
Reddit individual cableguy_the going an “Ask me personally any such thing” (AMA) bond, posting photos of his ID badge and uniform as purported evidence of his tasks. His answers to the issues arriving are incredibly candid. Listed below are some features (typos maintained).
On Comcast’s pending purchase of Time Warner cable tv:
We wish the merger due to the fact present people in control is the worst in recent record. Many people obtaining fired due to impossible metrics. Most of the energy is fond of customer service reps and removed from the people who in fact visit the homes and fix difficulties . It’s in pretty bad shape while the business is being run like crap IMHO [in my modest thoughts].
Regarding stress between experts and customer service representatives:
Yea support service staff and techs are battling a conflict that not one person views. We detest all of them, they detest united states. They inform visitors the issue is the equipment with regards to almost never is actually. We inform consumers to just disregard just what guy regarding cell states because chances are high great, he has never wired a property, hung a drop or set wire.
On what’s truly wrong together with your connections:
Don’t feel 50per cent of what the agent on mobile tells you. Simply set up the technology. Allow him operate. He’s accomplished this before. The representative merely suggestions cell phones.Read More »The wire guy’s ways: professional claiming to get results for times Warner wire is advising all on Reddit